Resilience Service in Buckinghamshire

The Service

Connection Support Resilience Service will identify people at an early stage of being at Risk of Homelessness, work with clients to prevent homelessness and build resilience to prevent a repeat of these risks. 

This service has been commissioned by a consortium of all four District Councils in Bucks (AVDC, CDC/SBDC, WDC) and Buckinghamshire County Council funded by money from the Department for Communities and Local Government’s (DCLG) Trailblazer initiative.

What can we help with?

Our dedicated team offer free and confidential support which includes:

Welfare Benefit Check to ensure you are receiving all you are entitled to
Help to complete forms and apply for benefits
Budgeting and debt management support
Ensuring that you are getting best value utilities (water, electricity, gas etc.)
Negotiating rent arrears with landlords (private and social landlords)
Link you to specialist services such as mental health support, substance misuse agencies etc.

Do you meet the criteria?

You must be:
Over 16 years and living in Buckinghamshire
Facing a situation which may eventually lead to being at risk of homelessness i.e. less than a month in rent/mortgage arrears

If your situation is more urgent please use our Housing Support service.

You may be:
In rented accommodation
Have a mortgage

How do we work?

A Resilience Worker will meet with you to work out what support you need to help your keep your home.

After a referral, we will contact you to set up an initial meeting. Thereafter, we will keep in touch regularly by phone or face to face. We will create a Resilience Plan with you to provide immediate support and long-term self-resilience. The length of support varies from a few weeks up to a six months.

We will offer you a service that

Is free
Provides you with future resilience
Listens to what you need
Is friendly and practical

How can I apply?

You can refer yourself by using the Self Referral Form below. You can also contact our Resilience Service Team by calling (01296) 484322 or via email.

Make a referral

You can refer someone by using the Referral Form below and email it back to us. If you’d like to speak to our Resilience Service Team you can contact them on (01296) 484322

Who is this service funded by?

Hear from Paula and Chris who have used the Resilience Service. As a result, they have been able to keep their homes and built resilience for the future.