Care and Support Options (Self-Directed Support)

The Service

Our Care and Support Options Service (Self Directed Support) works alongside people who are eligible to receive care from Milton Keynes Social Care to design, choose and manage their personally tailored care and support. We also provide a range of support and advice services for people who use a Direct Payment to pay for their care and support. We have created free useful resources including FAQs and downloadable documents.

What can we help with?

Support clients to draw up a care and support plan, suggesting different options and ideas
Liaise with potential care providers, community organisations and individuals to get the best deal for the client
Help to produce a budget to pay for the care and support
Support you to set up a Direct Payment and learn how to complete quarterly returns
Provide a helpline for any Direct Payment issues or enquiries
Hold clients Direct Payment monies and make all necessary payments on their behalf
Provide a wide range of information, support and advice if you wish to, or are thinking about employing your own personal assistant
Run a payroll service to calculate wages and tax payments for the people you employ

We do not:

Provide social or personal care ourselves through this service

Do you meet the criteria?

Direct Payment and Employment Information and Advice is available to anyone receiving a Direct Payment or considering using a Direct Payment to employ someone
All other services have to be authorised by your Care Manager

How do we work?

Our support helps you to live your life to the full and pursue your aspirations. We will help you see how a Direct Payment can support you and your family to live this life.

We can support you in a way that suits you best including home visits, phone, email, Skype. You choose how you want to use your Support Facilitators time to create your care and support plan. We encourage you to get involved and play an active part in choosing your care and support.

How can I apply?

Referrals to the service are via your Care Manager or Social Worker.

People who have a Direct Payment can use the Direct Payment and Employment Helpline without a referral.

Contact us

Main Enquiries: 01908 363425 or

Helpline: 01908 363426 or

Who is the service funded by?