The Service

Connection Support work alongside Bucks Mind, Citizens Advice, Oasis Partnership and Adult Mental Health Teams, to deliver the Bucks SafeHaven+ Project, an exciting expansion of the current Bucks SafeHaven Service.

This service provides alternative support to avoid crisis and admission to hospital and improve overall mental health and wellbeing.

The SafeHaven+ service offers face-face groups with the option of a 1-1 discussion with a trained crisis support worker.

BucksMind are also offering 30-minute telephone or video support calls for people who cannot access the service face-to-face.

What can we help you with?

Our part of the service focus on housing support. Our Mental Health Housing Support Worker will be responsible for providing intensive housing support to people who are in crisis, often with complex mental health needs, to enable them to build a better life and live independently in the community. They will provide practical and emotional support to help build skills and confidence to deal with the ups and downs of life and avoid homelessness.

Who is this service for?

Adults living in Buckinghamshire who need support with mental health issues and may have complex needs.

How do we work?

The program of planned support should ensure clients are able to either access or maintain their accommodation, engage with the services they need to maintain their mental and physical health and wellbeing, maximize their income, and avoid homelessness. 


How to Access the Service

The Bucks SafeHaven+ service is operating in Buckinghamshire from 6pm- midnight, in the following locations:

High Wycombe: 7 nights a week
260 Desborough Road, High Wycombe, Buckinghamshire, HP11 2QR
Please call: 01494 218098

Aylesbury: Sunday, Monday, Tuesday and Wednesday
Peach Tree House, Oxford Health NHS Foundation Trust, Bierton Road, Sapphire Way, Aylesbury, Buckinghamshire, HP20 1EG
Please call: 01296 453017

Please note, BucksMind will ask for some brief contact details during the first call.

We would encourage self-referrals where possible.

Safe Haven is not a drop-in service.

There is no limit to how many nights you can call us, although we would only be able to offer one call per evening.

How can I apply?

You can refer yourself through BucksMind.

If you have a query you can contact the assigned Support Worker on 01296 484322 or email

Find Out More

Download the SafeHaven+ flyer below which has full details of the service and how to access support through BucksMind.

Who is this service funded by?

Delivered in partnership with