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Connection Support
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    • About Connection Support
      • All our Services
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      • Our Strategy
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      • About
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    • Get Support
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      • Housing Support
      • Mental Health Support
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      • Young People
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    • Get Support
      • Homelessness
      • Housing Support
      • Mental Health Support
      • Direct Payment Support
  • Support in Oxfordshire
    • Get Support
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Cookie Policy

This Cookie Policy was last updated on 8th September 2023 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.connectionsupport.org.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_gat_gtag_UA_*
Expiration
1 minute
Function
Store a unique user ID
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed

Tawk

Purpose pending investigation

Usage

We use Tawk for chat support. Read more about Tawk

Sharing data

For more information, please read the Tawk Privacy Statement.

Purpose pending investigation

Name
TawkConnectionTime
Expiration
Function

mailpoet

Marketing/Tracking

Usage

We use mailpoet for mailing list subscriptions. Read more about mailpoet

Sharing data

For more information, please read the mailpoet Privacy Statement.

Marketing/Tracking

Name
mailpoet_subscriber
Expiration
persistent
Function
Provide subscription service
Name
mailpoet_page_view
Expiration
persistent
Function
Provide subscription service

Wistia

Statistics, Marketing/Tracking

Usage

We use Wistia for video display. Read more about Wistia

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name
wistia-video-progress-*
Expiration
persistent
Function
Store if the user has seen embedded content

Marketing/Tracking

Name
wistia
Expiration
persistent
Function
Store performed actions on the website

ConvertBox

Marketing/Tracking

Usage

We use ConvertBox for popup creation. Read more about ConvertBox

Sharing data

This data is not shared with third parties.

Marketing/Tracking

Name
cbox_last_user_check
Expiration
persistent
Function

Cobaltapps

Purpose pending investigation

Usage

We use Cobaltapps for website development. Read more about Cobaltapps

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
iide_show_hidden_files
Expiration
Function

Google Fonts

Marketing/Tracking

Usage

We use Google Fonts for display of webfonts. Read more about Google Fonts

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing/Tracking

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

YouTube

Marketing/Tracking, Functional

Usage

We use YouTube for video display. Read more about YouTube

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing/Tracking

Name
GPS
Expiration
session
Function
Store location data
Name
YSC
Expiration
session
Function
Store and track interaction
Name
PREF
Expiration
8 months
Function
Store user preferences

Functional

Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide bandwidth estimations

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more about Complianz

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_saved_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_id
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_saved_categories
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed
Name
cmplz_user_data
Expiration
365 days
Function
Read to determine which cookie banner to show

Google Adsense

Marketing/Tracking

Usage

We use Google Adsense for showing advertisements. Read more about Google Adsense

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing/Tracking

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions
Name
google_adsense_settings
Expiration
persistent
Function
Provide ad delivery or retargeting

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
_piggy:alephbet
Expiration
Function
Name
happyfiles_open
Expiration
Function
Name
_piggy:abReset
Expiration
Function
Name
_piggy.codes
Expiration
Function
Name
_piggy.sessionClearFlag
Expiration
Function
Name
_piggy.events
Expiration
Function
Name
_piggy.alternateStore
Expiration
Function
Name
_piggy.cb
Expiration
Function
Name
_piggy.cashback
Expiration
Function
Name
_piggy.state
Expiration
Function
Name
_piggy.host
Expiration
Function
Name
_piggy.codeDetails
Expiration
Function
Name
_piggy.storeDetails
Expiration
Function
Name
_piggy.ruleset
Expiration
Function
Name
wp_*
Expiration
Function
Name
__storejs_convertbox_site_views
Expiration
Function
Name
__storejs_convertbox_viewed_pages
Expiration
Function
Name
__storejs_convertbox_session
Expiration
Function
Name
loglevel
Expiration
Function
Name
__storejs_convertbox_opt_in_emails
Expiration
Function
Name
__storejs_convertbox_query_strings
Expiration
Function
Name
iide_dirs_scroll_top
Expiration
Function
Name
__storejs_convertbox_visits
Expiration
persistent
Function
Store number of visits
Name
__storejs_convertbox_last_log_visit_date
Expiration
Function
Name
iide_find_window_dir_id
Expiration
Function
Name
*_state
Expiration
Function
Name
iide_site_preview_url
Expiration
Function
Name
iide_selected_folder_id
Expiration
Function
Name
iide_editor_tab_size
Expiration
Function
Name
iide_splitter_console_position
Expiration
Function
Name
iide_open_files
Expiration
Function
Name
iide_theme
Expiration
Function
Name
iide_monaco_editor_theme
Expiration
Function
Name
iide_copy_file_folder_path
Expiration
Function
Name
iide_copy_file_folder_action
Expiration
Function
Name
iide_ace_editor_kb_handler
Expiration
Function
Name
iide_opened_dirs
Expiration
Function
Name
iide_path_change_popup
Expiration
Function
Name
iide_editor_font_family
Expiration
Function
Name
iide_copy_file_folder_source
Expiration
Function
Name
iide_selected_file_parent_dir
Expiration
Function
Name
iide_editor_font_size
Expiration
Function
Name
iide_monaco_editor_minimap
Expiration
Function
Name
iide_paths_li
Expiration
Function
Name
iide_selected_file_dblclicked
Expiration
Function
Name
iide_open_dirs
Expiration
Function
Name
iide_ace_editor_theme
Expiration
Function
Name
iide_active_editor
Expiration
Function
Name
iide_splitter_tree_position
Expiration
Function
Name
iide_selected_file
Expiration
Function
Name
iide_dev_path
Expiration
Function
Name
iide_splitter_editor_position
Expiration
Function
Name
iide_word_wrap
Expiration
Function
Name
wf301_404_stats
Expiration
Function
Name
wf301_tabs
Expiration
Function
Name
wf301_redirect_chart
Expiration
Function
Name
wf301_redirect_stats
Expiration
Function
Name
wf301_404_chart
Expiration
Function
Name
presto-player-undefined
Expiration
Function
Name
:outline
Expiration
Function
Name
IDE
Expiration
Function
.doubleclick.net
Name
test_cookie
Expiration
Function
.doubleclick.net
Name
HappyFilesExpandIds
Expiration
Function
Name
clipboard
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
gf_display_empty_fields
Expiration
Function
Name
mcfw-wp-user-cookie
Expiration
Function
Name
mcfw-bypass-cookie
Expiration
Function
Name
services/direct-payment-and-pa-employment-resources:outline
Expiration
Function
Name
__storejs_convertbox_views
Expiration
Function
Name
__storejs_convertbox_sticky_variations
Expiration
Function
Name
FUTURE_ACTION_CALENDAR_IS_VISIBLE_classic-editor
Expiration
Function
Name
pa-register:outline
Expiration
Function
Name
__storejs_convertbox_closes
Expiration
Function
Name
presto-player-9
Expiration
Function
Name
_gac_UA-96243036-1
Expiration
Function
Name
_gcl_aw
Expiration
Function
Name
_gcl_gs
Expiration
Function
Name
FUTURE_ACTION_CALENDAR_IS_VISIBLE_quick-edit
Expiration
Function
Name
our-services:outline
Expiration
Function
Name
wssplashuid
Expiration
Function
Name
fl-theme-layout/post-copy-2:outline
Expiration
Function
Name
fl-builder-settings-sections
Expiration
Function
Name
_gcl_ls
Expiration
Function
Name
fl-cache-updater-a9d1cbf71942327e98b40cf5ef38a960
Expiration
Function
Name
fl-assistant/system
Expiration
Function
Name
__stripe_mid
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Connection Support
The Old School,
First Turn,
Wolvercote,
Oxford,
OX2 8AH
United Kingdom
Website: https://www.connectionsupport.org.uk
Email: enquiries@ex.comconnectionsupport.org.uk
Phone number: 01296 484322

This Cookie Policy was synchronised with cookiedatabase.org on 8th April 2026.

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Solving homelessness & achieving independence.

Useful Links

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Call us

Oxfordshire
01865 711267

Buckinghamshire
01296 484322

Milton Keynes
01908 101330

General contact details

enquiries@connectionsupport.org.uk

For press, media and marketing queries:          comms@connectionsupport.org.uk

Connection Support
The Old School,
First Turn,
Wolvercote,
Oxford,
OX2 8AH

Charity number: 1049740.
Company number: 3072719

© 2021 Connection Support

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Connection Support
  • About
    • About Connection Support
      • All our Services
      • Annual Report
      • Client Involvement
      • How We Work
      • Meet the Board
      • Meet the Team
      • Our Strategy
      • Our Mission & Values
      • Partnerships
      • Personal Stories
    • About
      • About
  • Support in Buckinghamshire
    • Get Support
      • Ex-offenders
      • Homelessness
      • Housing Support
      • Mental Health Support
      • No Recourse to Public Funds
      • Parenting Support
      • Young People
  • Support in Milton Keynes
    • Get Support
      • Homelessness
      • Housing Support
      • Mental Health Support
      • Direct Payment Support
  • Support in Oxfordshire
    • Get Support
      • Homelessness
      • Housing Support
      • Mental Health Support
      • No Recourse To Public Funds
      • Refugee Resettlement
      • Direct Payment Support
      • Young People
  • Referrals
  • Donate
  • Jobs
  • Volunteer with Us
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  • Blog
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