Direct Payment and Employment Resources


Direct Payment and Employment Support Service in Oxfordshire provides direct payment and employment information and advice. You can view our flexible support options on our Direct Payment Service page.

We have compiled useful resources to help you navigate these key areas of your care and support.

Direct Payment Service

We can provide information and advice on all aspects of taking your personal budget as a Direct Payment to buy services from organisations or to employ personal assistants. We can help you to get everything set up and ready to use. 

Here is a useful Direct Payment Guide and some examples of how a Direct Payment has been used. Connection Support has created an Easy Read Guide to Direct Payments.

We also have a useful Care Agency Checklist you may find helpful to have to hand when considering buying the services of a care agency.

Employment Advice and Support

If you are considering employing a personal assistant, our specialist Direct Payment Team can provide both general information and advice as well as in-depth guidance to employing personal assistants. They can explain the benefits of directly employing personal assistants to provide care, help find and employ personal assistants and on-going advice with being an employer.

Our Employment Guide and Recruitment Guide provides invaluable information if you would like to employ your own personal assistant. In line with employer responsibilities under GDPR we have created a GDPR Template and Employee Consent Form for you to complete.

We have produced Guides and FAQ’s (Frequently Asked Questions) on a number of topics, please take a look at our list of downloadable resources in the yellow box opposite. We will be regularly updating and adding to these resources.

If you have any further questions please call our Direct Payment Support Helpline – Monday to Friday 10am – 1pm on 01908 101346.


We hope you find these resources useful:

COVID-19 Related Information

Government Update – Using direct payments during the coronavirus outbreak: full guidance for people receiving direct payments and personal assistants

Updated government guidance – COVID-19 and using DPs – Sept 2020

Coronavirus Guidance – 1 April 2020

General Resources to Download

Care Agency Checklist

Direct Payment Users and DBS Checks 

Direct Payment Guide

Direct Payment Responsibilities Checklist

Easy Read Guide to Direct Payments

Employer Contingency and Action Plan

Employment Guide

Additional Employer Q&As – April 2020

Employer Responsibilities Checklist

Employment Status Factsheet 2018 With thanks to the Chartered Institute of Taxation.

GDPR Template and Employee Consent Form


Pension Guide

Recruitment Guide

Contact us

To find out more about our Direct Payment and Employment Support Service, click here.