Refugee Mum and Daughter

All Refugee Resettlement Support

This service is for refugees resettling in the UK as part of Central Government’s UK Resettlement Scheme and Afghan Relocations and Assistance Policy (ARAP). Since 2015 we’ve supported over 80 families to settle into their new lives in Oxfordshire.

We provide a range of emotional and practical support to help families from Syria, Iraq, Sudan, Afghanistan, and the Republic of Congo manage the massive transition from camps and unsettled accommodation to making a new home in the UK; helping them adapt to different social norms.

What can we help with?

We work with them through the whole process from airport pick up to the point they can live independently and manage their tenancy without the need for support. The team connects the families to health services and mental health support, schools, English language classes, employment opportunities and local community groups. Working alongside volunteers they also provide information about culture and life in Britain to enable them to make those steps towards living a settled life in the UK.

Who is this service for?

Individuals and families are selected by the Home Office and the United Nations High Commissioner for Refugees (UNHCR) from the refugee camps and unsettled accommodation.

How do we work?

We work closely with both statutory and voluntary agencies across Oxfordshire to ensure that families get the correct support. We deliver planned, structured, individualised support to the families through a Support Planning process. All documents are translated into their local language and we have bi-lingual members of staff and volunteers.

A Case Study

From refugee to volunteer, then to the staff team – Niran’s remarkable story

Tell us about the time you were volunteering with Connection Support. What was your role and how long were you volunteering with us? I started as a volunteer on 1st January 2017 as an Arabic interpreter, supporting the refugee resettlement service in Oxfordshire. I was usually shadowing a support worker, and I attended appointments to…

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