Refugee Mum and Daughter

All Refugee Resettlement Support

The Service

This service is for all refugees resettling in the UK as part of Central Government’s UK Resettlement Scheme and Afghan Relocations and Assistance Policy (ARAP). The families supported live in the South and Vale and the Cherwell District areas of Oxfordshire. We provide a range of emotional and practical support to help the families settle into everyday life. This includes supporting families from Syria, Iraq, Sudan, Afghanistan, and the Republic of Congo to manage the massive transition from camps and unsettled accommodation to making a home in Oxfordshire, and helps them to adapt to different social norms legal frameworks.

What can we help with?

We work with them through the whole process from airport pick up to the point they can live independently and manage their tenancy without the need for support. The team connects the families to health services and mental health support, schools, English language classes, employment opportunities and local community groups. Working alongside volunteers they also provide information about culture and life in Britain to enable them to make those steps towards living a settled life in the UK.

Who is this service for?

Individuals and families are selected by the Home Office and the United Nations High Commissioner for Refugees (UNHCR) from the refugee camps and unsettled accommodation.

How do we work?

We work closely with both statutory and voluntary agencies across Oxfordshire to ensure that families get the correct support. We deliver planned, structured, individualised support to the families through a Support Planning process. All documents are translated into their local language and we have bi-lingual members of staff and volunteers.

Funded by

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Our partners, funders & memberships