Case Worker IFSS

Location: Milton Keynes

Hours: 37.5 hours per week

Closing date: 28/06/2024

Salary: £24,397 - £26,649 per annum, dependent on experience.

Application ref: 71902

At Connection Support, our team of over 200 staff members and volunteers work alongside people to overcome life’s challenges, with the goals of solving homelessness and achieving independence.

We do this through our values of empowerment, collaboration, compassion and taking a personalised approach in all aspects of our work. Our projects are focussed on homelessness and housing, mental health, family support, young peoples’ support, and refugee resettlement.

We are currently recruiting a Case Worker to join our Integrated Floating Support Service (IFSS) in Milton Keynes.

About the Service

IFSS supports people with a history of rough sleeping, or people who are at risk of rough sleeping, to make positive moves towards maintaining settled accommodation and achieving an improved quality of life.

About the role

Providing trauma informed, strength-based support and recognising the uniqueness of their induvial circumstance, you will encourage people to make positive changes to their lives, by providing support to access appropriate services that promotes their ongoing recovery and independence such as housing, tenancy rights, benefits, mental, physical and substance misuse support, education, employment and training.

You will empower your clients to develop practical life skills, such as budgeting, paying bills, and building resilience. In addition, you will encourage to connect, and build appropriate networks within the local community, with landlords and where possible reestablish and reconnect with family and friends.

This role is permanent working 37.5 hours per week. Core hours Monday – Friday 9-5.

Salary £24,397 – £26,649 per annum, dependent on experience.

Closing date: Friday 28th June. Interviews will be confirmed on application.

About you

You will have demonstrable experience using trauma informed practice whilst working with people with complex needs, either in mental health, substance misuse or something similar. In addition, you will need to have a good level of knowledge on housing and benefits.

You have the ability to support people to access and navigate support services. You also understand the importance of researching and seeking information about local community resources, and the value of building connections with other agencies, ensuring the best support for your clients.

Ideally, you will have used Microsoft Office and Outlook and have some experience of recording and maintaining information. Your natural ability to connect with people, and your excellent listening skills allow you to approach difficult situations with a patient, calm approach. You have a strong resilience to not give up and can work creatively to find solutions.

Due to the nature of this role a driver’s licence and access to a car is essential.

About Connection Support

Connection Support is committed to equality of opportunity, to being fair and inclusive. We particularly welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQI+, men, women, and people with lived experience.

We have been named as one of the top 10 charities to work for in the UK by Best Companies. Connection Support are committed to supporting everyone in our society to become safely and sustainably housed, and to live as independently as possible, so you will be joining an organisation that makes a difference to its communities and will also support your development, offer extensive training, and truly value your dedication and commitment.

We are committed to being a proactively inclusive organisation and ensuring good EDEI practice is embedded in the workplace culture, and that everyone who interacts with Connection Support is valued, treated with respect, and has a positive experience.

Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

We also offer 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, the ability to sell a week’s annual leave, eco travel incentives, childcare discounts, retail discounts and much more.

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Connection Support is committed to eliminating discrimination and encouraging diversity amongst our work force. Our aim is that our team is truly representative of all sections of society.  We would ask if you could take 5 minutes to fill in the EDI monitoring form and email the HR department. The information provided will be used for statistical and monitoring purposes only