Step Down Housing

Step Down Housing

The Service

This service is for patients who are medically ready to be discharged from hospital (Oxford University Hospital and Oxford Health Foundation Trust hospital sites), but lack suitable accommodation or a home to return to in order to continue their recovery.

What can we help you with?

The guest will spend up to six weeks at one of the Step Down houses with support from Case Workers from our Out Of hospital Care Team. During this time, we will ensure guest housing options are explored which could include a referral to or – the Homeless Pathway local housing authority, and outreach services whilst they complete their medical rehabilitation. Other support could include benefit claims, healthy living, housing and liaising with appropriate agencies.

Who is this service for?

Patients who are currently in Oxfordshire hospitals.  You must be homeless or unable to return to current accommodation once you have been discharged.

How do we work?

Guests are supported to look at all housing options and empowered to be as independent as possible in preparation for move on.  They will be supported to understand their local connection, to inform the local housing authority of their housing situation, and to look at private rented accommodation. Case Workers will also help them to look at the costs involved, and how to access this if appropriate via the local housing authority.

After recovery?

Once recovery has been achieved, the client will be supported around housing options as appropriate but discharge to the streets may be necessary.

A Personal Story

From volunteer to the staff team: Emily’s amazing story

What was your volunteering role with Connection Support? I started volunteering with the Violence Reduction Unit at the John Radcliffe Hospital in July 2022.  My role was to support people admitted to the Emergency Department, through addiction, overdose, self-harm, eating disorders and domestic abuse. I actively listened to patients’ stories with a non-judgemental approach, showing…

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