Strategic

Our new strategy has been launched!

We’ve recently launched our new three-year organisational strategy, Prevention First.

Our vision for 2027 is to be a thought-leader in the prevention of homelessness and mental ill-health, spearheading innovative services that prevent crises from happening, whilst being there to offer client-centred support when they do.

Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise, and the origins of these crises often stem from childhood. We know that the human and financial cost of the revolving door is intolerable and unnecessary​. That’s why we’re taking the battle against homelessness and poor mental health to its source by putting prevention first.

To deliver this, we’ll be focusing on three key themes:

  • Quality service delivery – we’re dedicated to improving the lives of the people we support, and so to continue meeting the needs of our clients, we’re developing new ways to ensure we’re always providing the highest level of quality.
  • Prevention is better than cure – we’re seeking opportunities to innovate in the gaps in existing service provision, and fundraise for new services so that we can help more clients pave the way to a crisis-free future.
  • People, culture and partnership – we’re recognised as one of the best charities to work for, and as our people make us who we are, we’re doubling down on our efforts to be an ever-improving employer and partner.

You can download our strategy here.

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