Housing First Support Service

What is Housing First?

Housing First is an evidence-based approach which puts the provision of an independent home first, followed by personalised support, enables individuals with a history of entrenched or repeat homelessness to being in recovery. Research suggests having a place to call home also leads to improvements in health and wellbeing and it’s from this stable platform other issues can be addressed.

Furthermore, independent research shows that through intensive, person-centred support Housing First residents are 70-90% are able to remain housed.

Unlike other supported housing models, individuals do not need to prove they are ready for independent housing, or progress through a series of accommodation and treatment services. There are no conditions placed on them, other than a willingness to maintain a tenancy agreement, and Housing First is designed to provide long-term, open-ended support for their on-going needs.

The Service

Milton Keynes Council is testing a new way to support homeless people which is known as ‘Housing First’. This aims to offer accommodation and support, if needed, to adults over 18 years who have been rough sleeping in Milton Keynes and have a local connection to that area.

The council will assess an individual’s circumstances and, if appropriate, will offer permanent accommodation and if needed, will refer people for support with their new accommodation.

The service, known as the Housing First Support Service, will be funded by Milton Keynes Council and delivered by Connection Support. The aim is to support people during their journey from rough sleeping to a more settled lifestyle within their own home and to improve their health and wellbeing.

What will we provide?

Connection Support will provide one-to-one support to people and each person will have a dedicated support worker. We will help people to take up the opportunity of having their own accommodation and make the changes in their lifestyle that improves the quality of their lives.

For example, we will provide support to develop independent living skills that enable people to maintain their accommodation and settled lifestyle and we support people to develop their confidence to allow them to reach their own solutions, with support.

Working with Adult Social Care and other agencies, we will support people with complex conditions such as mental ill-health, physical illness, learning disability, substance misuse or relationship issues to find specialist support for their particular needs.

Do you meet the criteria?

We support you if you:

Are a single adult, 18 years or above.

Have been offered accommodation by Milton Keynes Council.

Have been rough sleeping for six months or more.

Are based in Milton Keynes or have a local connection.

Are not connected to another council in the country.

How do we work?

You are introduced to Connection Support team through a referral from Milton Keynes Council Homeless Prevention Team. You will have a Personalised Housing Plan.

You will be assigned a dedicated Support Worker so there is consistency in your support throughout. The priority at the start of your journey will be to arrange your ID and register you with a GP. Your Support Worker will support you on your personal journey away from rough sleeping to your own home and a healthier and happier lifestyle.

We will offer you a service that

Provides support tailored to your needs and last for as long as it is needed.
Develops your strengths and helps you to build your own self-confidence to allow you to reach your own solutions with our support.

How to find out more

If you are sleeping rough or know someone who is please contact the Homelessness Prevention Team at Milton Keynes Council:

Who is the service funded by?