Direct Payment Services (2360 X 1000)

Direct Payment and Employment Support Service Oxfordshire

Our Services

Our Direct Payment and Employment Support Services are offered to people in Oxfordshire who receive a social or health care budget to buy services. You are seeking help with managing the money and making payments.
We also offer to help people wishing to set up more tailored support arrangements from employing their own personal assistants (PAs) and provide independent information and advice in all aspects with how a Direct Payment can be used and the benefits and responsibilities of being an employer. Our services can be purchased from a Direct Payment and there are various support options with pricing below.
We have created free useful resources including FAQs and downloadable documents.

What can we help with?

  • Find and recruit Personal Assistants and employment advice and support.
  • A Payroll Service to administrate wages and pension auto-enrolment.
  • Administrate your Direct Payment funds in a dedicated Holding Account.

Our Direct Payment Support Services

Connection Support is an experienced independent provider of Direct Payment support services. We have extensive knowledge of using Direct Payments in a way that is more relevant to individual circumstances and have helped many people in Oxfordshire to successfully use them. We also understand the challenges involved with setting up care and support arrangements and offer to support people in a way that gives them time to digest complex information and builds confidence with using a Direct Payment or becoming an employer.

We offer the following paid-for services on their own or a mix:

Recruitment Support

Helping people advertise, recruit and budget for PA’s, create job descriptions and employment contracts and advise in all aspects of the role of the employer and the responsibilities involved.  Employers also receive regular information bulletins and updates to assist them with managing their on-going employer responsibilities.

Payroll Service

Administrating PAYE on behalf of the employer, supporting with pension auto-enrolment set up and advising with making payments into a pension scheme and to HMRC.

DP Holding Account Service

Helping people administrate their Direct Payment money and make payments to services, including employed PA’s on their behalf. Offering advice with using services, providing people with statements of their DP income and spend and submitting monitoring information to the Council every quarter.

Please contact our Helpline Tel: 01908 101346 or Email: for details of DP Support Service Charges.

Connection Support invoice for their services every 3 months.



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