Direct Payment & Employment Information & Advice Resources


Care & Support Options in Milton Keynes provides a range of services to support people who are eligible to receive care and support service from Milton Keynes Council Social Services.  Our Support Facilitators can help with planning and finding care and support at home, using a Direct Payment and employing care staff (personal assistants).  Our advice is independent from the local authority.

We have compiled some useful resources to help you navigate three key areas of your care and support.

Support Planning

Our Support Facilitators can help provide information and advice about finding and arranging services and activities, how you can use your personal budget to pay for these and help you create a support plan that sets out your chosen services and activities and how they will be funded. Here is a helpful guide to Support Planning for you to download.

Direct Payment Service

We can provide information and advice on all aspects of taking your personal budget as a Direct Payment to buy services from organisations or to employ personal assistants. We can help you to get everything set up and ready to use. 

You will find our Direct Payment Guide a useful resource which also contains examples of how a Direct Payment has been used. Connection Support has created an Easy Read Guide to Direct Payments.

You may find it useful to have to hand our Care Agency Checklist when considering buying the services of a care agency.

Employment Advice and Support

If you are considering employing a personal assistant, our Support Facilitators provide both general information and advice as well as in-depth guidance with understanding the benefits and responsibilities of directly employing personal assistants to provide care, help to find and employ personal assistants and on-going advice with being an employer.

Our Employment Guide and Recruitment Guide provide invaluable information if you would like to employ your own personal assistant. In line with employer responsibilities under GDPR we have created a GDPR Template and Employee Consent Form for you to complete.

We have produced Guides and FAQs (Frequently Asked Questions) on a number of topics, please take a look at our list of downloadable resources in the yellow box opposite. We will be regularly updating and adding to these resources.

If you have any further questions please call our Support Helpline on 01908 363426.